Steel City Consulting provides a range of services to meet your needs. We listen carefully to you and use our expertise to craft a solution. We believe in offering a personalised service, not one that uses a one-size-fits-all approach.
|Sales and consultancy||Hardware maintenance||Professional services||IT buying and disposal|
Reselling and Pre-Sales ConsultancyOur close relationships with suppliers including Cisco, Juniper, HP, and VMware gives us access to the broadest range of high-quality products and excellent prices. We can also source from the likes of APC, Barracuda, Fortinet, Microsoft, and Moxa for your specific requirements. Our relationships with these manufactures enable us to receive technical support and advice. We liaise with the IT manager or IT director of the company we are supplying, whether they know exactly what they need or need some support.
As well as operating as a traditional value-added reseller Steel City Consulting also provide hardware maintenance and break-fix services. This is a highly professional service and can include fast response, 24/7 break-fix solution, with your request on a support contract and within a matter of hours, any time of the day. The main features of this service include:
- Guaranteed response within defined service level agreements
- A dedicated service desk analyst as a customer’s single point of contact
- A large network of skilled and accredited field based engineers
Professional IT Services
Steel City Consulting can also offer a range of managed service solutions, which include remote network monitoring and configuration services including customer setups, implementation, auditing, cabling and iOS imaging. To ensure that the IT managers we work with have more time to implement new technologies we also provide a scalable IT service desk designed to provide 24/7 support. This is a multi-vendor solution and issues can be escalated directly to the vendor ensuring a fast resolution.
IT Asset Disposition Services
Steel City Consulting give our customers the opportunity to offset the cost of buying new IT hardware by purchasing your old equipment. We will assess the value of your surplus assets and offer you a market-fair price to help you stay within budget when updating or scaling your infrastructure. All data and media devices are wiped clean giving clients piece of mind and our service also complies with WEEE regulations. Key benefits of our asset disposal service include:
Read more about the benefits of selling and recycling your unwanted hardware.
For more information and an initial discussion, contact us.