HPE OpsRamp is a SaaS-based IT operations management platform that provides AI-driven monitoring and event management for hybrid IT. It gives teams end-to-end visibility across on-premises, cloud and cloud-native environments, using discovery, observability and AIOps to reduce operational fragmentation and speed incident resolution.
Hybrid operations demand one governed view of infrastructure, fewer noisy alerts and faster remediation across fragmented environments.
HPE OpsRamp is HPE’s SaaS-based IT Operations Management platform for monitoring, observability, automation and AIOps-driven incident resolution across hybrid IT. It supports on-premises, public cloud, private cloud, virtualised, container and cloud-native environments from a single operational layer.
It uses hybrid discovery and monitoring to track servers, network, storage and modern cloud resources, while topology and service maps show how services are connected. Prometheus metric ingestion, third-party event aggregation and observability for metrics, events, logs and traces help teams see issues in context rather than as isolated signals.
HPE OpsRamp helps reduce alert fatigue through event correlation, deduplication and suppression, then routes incidents into service desk workflows through ITSM integration and bi-directional collaboration. Policy-based automation and runbooks in PowerShell, Python and Shell reduce repetitive manual tasks and improve control over response actions.
For hybrid infrastructure teams, MSPs and cloud operations leaders, this creates better visibility, tighter governance and a more consistent operating model. If you are evaluating HPE OpsRamp, our team can help you assess fit for your monitoring, incident and automation requirements.
HPE OpsRamp is a SaaS-based IT operations management platform for hybrid infrastructure monitoring, observability, automation and AIOps, giving operations teams a single control point across on-premises, cloud, and cloud-native environments.
Hybrid Infrastructure Discovery
The platform discovers servers, network, storage, virtualization, private cloud, public cloud, converged, and hyperconverged environments to help teams track distributed assets from one operational view.
Agentless and Agent-Based Monitoring
OpsRamp supports both agentless and agent-based monitoring so operations teams can match monitoring coverage to different infrastructure domains and deployment requirements.
Topology and Service Maps
Topology and service maps show how infrastructure and services relate, which helps teams understand impact when troubleshooting fragmented hybrid estates.
Native Cloud-Native and Container Monitoring
The platform provides monitoring for cloud-native and container environments, including synthetic transaction monitoring and Prometheus metric ingestion for modern distributed workloads.
Event Correlation and Deduplication
OpsRamp correlates, deduplicates, and suppresses events so teams can reduce alert fatigue and focus on incidents that require action.
Intelligent Incident Routing
The platform routes incidents intelligently to support faster triage and clearer ownership across multi-tier operating teams.
ITSM and Bi-Directional Collaboration
ITSM integration and bi-directional collaboration connect monitoring alerts with incident workflows so operations issues can move into the service desk process instead of remaining isolated in a console.
Policy-Based Workflow Automation
Policy-based workflow automation helps operations teams standardize repetitive remediation actions and reduce manual effort while maintaining governance.
Runbook Automation
Runbooks can be automated using PowerShell, Python, and Shell to support controlled operational tasks across hybrid infrastructure.
Patch and Remote Operations Control
The platform includes patch management for Windows and Linux, remote console access, remote session recording, and network configuration backup to support governed remediation activities.
If you need to unify hybrid monitoring, connect alerts to ITSM workflows, or automate remediation across cloud and enterprise infrastructure, our HPE experts can help align OpsRamp to your operational model.
Use HPE OpsRamp as a single SaaS operations platform to discover and monitor servers, network, storage, virtualisation, private cloud, public cloud and cloud-native resources across on-premises and hybrid environments, using agentless and agent-based monitoring, policy-based templates and topology and service maps to give operations teams end-to-end visibility and control.
Use HPE OpsRamp where monitoring noise needs to be reduced across hybrid IT, because its AIOps functions correlate, deduplicate and suppress events, then route the right incidents to the right teams for faster triage and resolution within a multi-tenant, role-based console.
Use HPE OpsRamp when operational alerts must flow into service desk and incident processes, as it supports ITSM integration and bi-directional collaboration so events from infrastructure, cloud and application monitoring can be turned into incidents, tracked and coordinated through existing support workflows.
Use HPE OpsRamp to automate repeated operational tasks in hybrid environments through policy-based workflows, runbooks built with PowerShell, Python or Shell, patch management for Windows and Linux, remote console access and session recording, helping teams standardise remediation and reduce manual effort.
Use HPE OpsRamp for observability across public cloud, cloud-native and container environments, where Prometheus metric ingestion, native monitoring, and visibility across metrics, events, logs and traces help teams track distributed services and container workloads alongside the rest of the hybrid estate.
Use HPE OpsRamp for managed services and enterprise shared-service operations, where its SaaS delivery, multi-tenancy, RBAC, SSO, MFA and custom branding let providers or central IT groups separate customers, sites or business units while still monitoring and automating at scale across more than 2,500 supported integrations.
HPE OpsRamp supports on-premises, private cloud, public cloud, virtualisation, storage, server and network environments from one SaaS operations platform.
Integrates Prometheus metric ingestion, synthetic transaction monitoring and observability for metrics, events, logs and traces across distributed services.
Connects operational alerts with ITSM and incident processes, including bi-directional collaboration for enriched service desk workflows.
Aggregates third-party events alongside native monitoring data to reduce tool sprawl and centralise operational visibility.
Supports runbook automation with PowerShell, Python and Shell, plus patch management, remote console access and network configuration backup.
Provides multi-tenancy, role-based access control, SSO, MFA and custom branding for MSPs and large enterprises.
HPE OpsRamp Standard provides centralised operations with hybrid discovery and observability, event and incident management with AIOps or ML, and automation and remediation for hybrid IT environments.
HPE OpsRamp Enterprise includes OpsRamp Software Standard and automation, with public HPE ordering text confirming a higher commercial tier while leaving the full entitlement delta unpublished.
HPE OpsRamp includes a 90-day evaluation subscription SKU for short-term assessment before committing to a longer SaaS term.
HPE OpsRamp is licensed as SaaS term subscription through HPE GreenLake or HPE software ordering, with 1-year, 3-year and 5-year terms available.
HPE OpsRamp licensing requires selection of tier, term, platform and billing model or frequency, and some related cloud operations SKUs may be resource or ingestion based.
Our team can help assess tier fit, term length, platform selection, billing frequency, resource or ingestion metrics, evaluation options and Enterprise alignment for your environment.
We help assess HPE OpsRamp against your hybrid operations goals, identifying where one view of infrastructure, alerts and service issues will improve control across on-premises, cloud and modern platform estates.
Our team can assist with HPE OpsRamp setup, including initial platform configuration, monitoring policy design and operational tuning so your environment is aligned to the way your support teams work.
We support integration of HPE OpsRamp with ITSM tools, Prometheus, Microsoft Entra ID, VMware vSphere and common server, network and cloud environments to connect monitoring with existing operational workflows.
We can help prepare administrators and service desk teams for HPE OpsRamp by aligning roles, incident processes, escalation paths and day-to-day operating routines before handing the platform into business use.
Our team provides ongoing support for HPE OpsRamp, including issue resolution, service reviews, licence alignment, renewal planning and lifecycle guidance to help keep the subscription and operating model on track.
We help review HPE OpsRamp subscription requirements against how your hybrid IT estate is used, so the selected Standard, Enterprise or evaluation term remains aligned to the monitoring, automation and observability outcomes you need.
Where relevant, our team can assess how HPE OpsRamp sits alongside your wider HPE GreenLake or software portfolio, helping you coordinate subscription structures, billing choices and renewal visibility across related services.
We can review term length, platform selection and tier fit for HPE OpsRamp to make sure the commercial model supports operational growth, consolidation goals and the level of automation and AIOps capability you want to use.
We support proactive renewal planning for HPE OpsRamp by reviewing changing usage, estate growth and service priorities early, helping you keep future commitments aligned as hybrid environments and monitoring needs evolve.
Successful ITOM programmes depend on adoption as well as technology, and we help maximise value from HPE OpsRamp through usage review, capability take-up, process alignment and ongoing lifecycle guidance.
The software and technologies listed here support different requirements and are often used together as part of a wider IT stack.
As an official partner to vendors including Cisco, Juniper, HPE and Fortinet, we can help confirm which software or combination provides the capabilities your team needs, while avoiding under- or over-licensing.
Speak to our team for help matching the right solution and licence level to your requirements.
