Cisco Refresh

Cisco Refresh is Cisco’s official programme for supplying genuine Cisco-certified remanufactured enterprise hardware with vendor-backed testing, warranty coverage and eligible support.

Eligible equipment is returned to Cisco and goes through defined remanufacturing, testing and certification processes before being approved for resale. This provides organisations with a lower-cost route to genuine Cisco technology while maintaining stronger assurance around quality, authenticity and support eligibility.

No, Cisco Refresh equipment is remanufactured and certified through Cisco’s own authorised programme rather than being independently refurbished by a third party.

Refresh products undergo Cisco-defined inspection, testing and certification and are supplied with an official Cisco warranty. This provides greater assurance around product authenticity, quality and support eligibility than equipment refurbished outside Cisco’s authorised programme.

Cisco Refresh provides certified remanufactured Cisco hardware at a lower acquisition cost, while new equipment provides access to the latest product generations and capabilities.

Refresh can be particularly useful when expanding an existing environment, replacing compatible equipment, supporting established platforms or optimising project budgets. New Cisco hardware may be more appropriate when a deployment requires capabilities or product generations unavailable through current Refresh inventory.

Yes, Cisco Refresh equipment is tested, remanufactured and certified through Cisco processes before resale, making it suitable for a range of enterprise deployments.

Certified products can be used across campus networks, data centres, branch environments and other business-critical infrastructure where appropriate. Organisations receive genuine Cisco hardware with vendor-backed quality assurance rather than equipment processed through an unknown independent refurbishment route.

Yes, Cisco Refresh products include an official Cisco warranty, providing manufacturer-backed coverage for equipment certified through Cisco’s remanufacturing programme.

The applicable warranty terms can vary by product and should be confirmed during procurement. Vendor-backed warranty coverage is an important distinction between Cisco Refresh and many independently refurbished products where equivalent manufacturer assurance may not be available.

Yes, eligible Cisco Refresh equipment can receive applicable Cisco support services subject to the product, its lifecycle status and current service eligibility.

Supported equipment can provide access to Cisco technical assistance and other entitlements associated with the selected service. Organisations should review support requirements during solution planning to ensure both the hardware and required level of coverage are appropriate for the intended deployment.

Cisco Refresh can include certified remanufactured switching, routing, wireless, security, collaboration and data centre products from across Cisco’s enterprise portfolio.

Availability varies according to current programme inventory and product lifecycle. This makes Refresh particularly useful when organisations need genuine Cisco equipment for established environments, compatible replacements or infrastructure projects where suitable certified inventory can reduce acquisition costs.

Cisco Refresh is generally positioned below equivalent new Cisco hardware in acquisition cost, although actual savings vary by product, configuration, availability and current pricing.

Lower acquisition costs can help organisations extend infrastructure budgets, expand projects or replace ageing equipment while continuing to deploy genuine Cisco technology. Savings should be assessed against current pricing for the required new and Refresh configurations rather than assuming a fixed percentage reduction.

Cisco Refresh supports circular IT procurement by extending the useful life of eligible Cisco hardware through a controlled remanufacturing and certification process.

Returning existing equipment to service can reduce electronic waste and decrease the requirement to manufacture new hardware for every infrastructure project. Organisations can therefore incorporate certified remanufactured Cisco equipment into wider sustainability and circular economy strategies.

Cisco Refresh is well suited to projects focused on reducing acquisition costs, expanding existing environments, replacing compatible equipment or extending infrastructure lifecycles.

It can also support sustainability objectives where suitable certified inventory is available. Cisco New may be more appropriate when the project requires the latest product generation or capabilities unavailable through Refresh, so technical requirements, availability, lifecycle status and budget should be assessed together.