FortiSOAR is Fortinet’s security orchestration platform for enterprise security operations, designed to coordinate incident response and automate security workflows. It centralises case management, standardises analyst procedures and uses automated playbooks to help SOC teams reduce manual work and respond more consistently across Fortinet and third-party tools.
Security operations teams need coordinated response, clear case ownership and faster triage when alerts, incidents and vulnerabilities arrive from many tools.
FortiSOAR is a security orchestration, automation and response platform for IT and OT security teams. It supports security orchestration environments and connects Fortinet products and third-party security tools through connectors, playbooks and case management.
In mixed-tool SOCs, FortiSOAR automates investigation and response steps across security products and IT systems. It centralises incident records, evidence, tasks and approvals in a structured case workflow. Its playbooks enrich indicators, query tools and apply decision logic before analyst handoff.
This helps teams reduce repetitive manual response work and standardise analyst procedures. It also supports traceable workflows for malware, phishing, vulnerability and MSSP security operations, with more consistent handling across Fortinet and third-party tools.
If you are assessing FortiSOAR for incident response, case management or automation, our team can help you evaluate how it fits your security operations model.
FortiSOAR is a security orchestration platform for enterprise security operations that centralises incident handling, automates investigation tasks, and connects Fortinet and third-party tools for faster, more consistent response.
Security Orchestration Workflows
FortiSOAR coordinates actions across security tools so SOC teams can reduce manual incident handling and respond with a standardised process.
Connector-Based Integrations
The platform connects Fortinet products and third-party security tools through connectors to support coordinated enrichment, triage and response.
Analyst Activity Automation
FortiSOAR automates repetitive analyst tasks to speed investigation work and help teams focus on higher-value decisions.
Incident Response Playbooks
Playbooks help organisations apply consistent response steps for malware, phishing, vulnerability and access incidents.
Central Case Management
FortiSOAR centralises case records, evidence, ownership and status tracking so analysts can manage investigations in one operational workflow.
Automated Threat Investigation
The platform supports enrichment and decision automation to help teams triage indicators, alerts and entities faster.
Vulnerability Response Workflow
FortiSOAR links vulnerability intake, prioritisation and remediation tracking to operational actions for security and IT teams.
If your team needs repeatable security workflows, integrated case management, or multi-tool response automation, our FortiSOAR experts can help align the platform to your SOC operating model.
FortiSOAR is used in SOC environments that combine Fortinet products with third-party security tools, where it orchestrates investigation and response steps across those systems through connectors, playbooks and case management. It is well suited here because it centralises response workflows and automates cross-tool actions, helping teams move from alert to containment faster and with more consistent execution.
FortiSOAR fits SOC case management by centralising incident records, evidence, tasks and approvals into a structured case workflow for analysts and responders. Its case management approach gives security teams a single place to track investigations, coordinate hand-offs and maintain visibility across the full incident lifecycle.
FortiSOAR is used for repeatable alert investigation, where playbooks enrich indicators, query connected tools and apply decision logic before an analyst takes over. This makes it a strong fit for automating first-pass triage and investigation across Fortinet and third-party environments, reducing manual effort and improving consistency.
FortiSOAR supports incident response playbooks for phishing, malware, ransomware and access events by standardising the actions analysts take during containment and remediation. Its orchestration and automation model is suited to this use case because it reduces variation between responders and helps security teams execute repeatable response steps more quickly.
FortiSOAR is used by security operations teams that need to coordinate vulnerability remediation, linking vulnerability data, prioritisation and ticketing into a managed response workflow. It is a good fit because it connects security tools with ITSM and case handling processes, helping teams route fixes, track ownership and keep remediation moving.
FortiSOAR supports managed SOC delivery by providing multi-tenant case handling and repeatable automation across multiple customer environments. This makes it suitable for MSSPs that need to standardise service processes, separate client workflows and automate common actions at scale across Fortinet and external security stacks.
FortiSOAR connects Fortinet products and third-party security tools through connectors, playbooks and case management for coordinated response.
Integrates with FortiAnalyzer, FortiSIEM, FortiGate, FortiEDR and FortiMail to automate enrichment, triage and response across the Security Fabric.
Supports SOC teams using Fortinet and external security tools by centralising investigation steps and response actions in one workflow.
Centralises incident records, evidence, tasks and approvals so analysts can manage structured investigations with clear ownership and status.
Connects with external ITSM and SOC systems to link tickets, approvals and response actions into operational case handling.
Supports managed SOC delivery with multi-tenant case handling and repeatable automation across multiple customer environments.
FortiSOAR Enterprise Edition is the standard self-managed enterprise SOC subscription for single-tenant production use and includes all FortiSOAR capabilities except multi-tenancy features reserved for MSSP-style deployments.
FortiSOAR Starter Edition is a cost-effective Enterprise-derived option with core Enterprise features, two default users and a 10,000 automation actions-per-day limit, while still supporting HA clusters and extra user seats.
FortiSOAR HA Edition is available as an add-on for Enterprise and Multi-Tenant Manager or Regional SOC deployments to provide active/active or active/passive failover.
FortiSOAR Multi-Tenant Edition is designed for MSSPs and distributed SOC environments, with Manager, Tenant and Regional SOC roles for centralised orchestration across multiple nodes and customer contexts.
FortiSOAR is licensed by edition, role and entitlement, using users, nodes and action volume as the main sizing metrics, with named and concurrent seats supported depending on the access model.
FortiSOAR may require separate licensing for Threat Intel Management, FortiSOAR Hosted Cloud and related services, and our team can help assess analyst seat count, edition choice, MSSP architecture, HA, action volume, integration breadth and renewal alignment.
We help assess how FortiSOAR will fit your SOC requirements, including incident handling, investigation consistency, automation priorities and MSSP operating needs, so the deployment approach reflects your team structure and response goals.
Our team can assist with FortiSOAR setup, platform configuration, user access, case fields and initial playbooks to establish a practical operating baseline for security operations and response teams.
We support integration of FortiSOAR with FortiGate, FortiAnalyzer, FortiSIEM, FortiEDR and external ITSM or security tools so alerts, enrichment and response actions can flow through your existing environment.
We can help SOC analysts and administrators get ready for day-to-day use of FortiSOAR by aligning handover, case handling, playbook ownership and approval steps with your internal response processes.
Our team provides ongoing support for FortiSOAR with platform reviews, issue resolution, update guidance, licence alignment and renewal planning across subscription, hosted cloud, perpetual and FortiFlex arrangements.
We help review FortiSOAR subscription or perpetual plus FortiCare requirements against actual SOC usage, including Starter, Enterprise, HA and Multi-Tenant options, so user seats, nodes and automation volume stay aligned to operational demand.
Our team can assess FortiSOAR alongside Fortinet and wider security tooling to review how standalone subscriptions, FortiFlex usage or hosted cloud arrangements fit the broader vendor portfolio and renewal picture.
We can review edition choice, seat model and add-on exposure, including where HA, multi-tenancy or threat intelligence services are relevant, to help align FortiSOAR investment with growth, service delivery needs and budget priorities.
We support proactive renewal planning by tracking changing analyst counts, node growth and automation demand, helping keep FortiSOAR commercial arrangements aligned as SOC, MSSP or regional operating models evolve.
Long-term value depends on adoption as well as procurement, and our team can help with usage review, role alignment and capability take-up so FortiSOAR continues to support consistent, well-governed security operations.
The software and technologies listed here support different requirements and are often used together as part of a wider IT stack.
As an official partner to vendors including Cisco, Juniper, HPE and Fortinet, we can help confirm which software or combination provides the capabilities your team needs, while avoiding under- or over-licensing.
Speak to our team for help matching the right solution and licence level to your requirements.
