FortiSOAR – Security Orchestration, Automation & Response Platform

Security Orchestration and Response

FortiSOAR is used in SOC environments that combine Fortinet products with third-party security tools, where it orchestrates investigation and response steps across those systems through connectors, playbooks and case management. It is well suited here because it centralises response workflows and automates cross-tool actions, helping teams move from alert to containment faster and with more consistent execution.

SOC Case Management

FortiSOAR fits SOC case management by centralising incident records, evidence, tasks and approvals into a structured case workflow for analysts and responders. Its case management approach gives security teams a single place to track investigations, coordinate hand-offs and maintain visibility across the full incident lifecycle.

Automated Threat Investigation

FortiSOAR is used for repeatable alert investigation, where playbooks enrich indicators, query connected tools and apply decision logic before an analyst takes over. This makes it a strong fit for automating first-pass triage and investigation across Fortinet and third-party environments, reducing manual effort and improving consistency.

Incident Response Playbooks

FortiSOAR supports incident response playbooks for phishing, malware, ransomware and access events by standardising the actions analysts take during containment and remediation. Its orchestration and automation model is suited to this use case because it reduces variation between responders and helps security teams execute repeatable response steps more quickly.

Vulnerability Response Workflow

FortiSOAR is used by security operations teams that need to coordinate vulnerability remediation, linking vulnerability data, prioritisation and ticketing into a managed response workflow. It is a good fit because it connects security tools with ITSM and case handling processes, helping teams route fixes, track ownership and keep remediation moving.

MSSP Security Operations

FortiSOAR supports managed SOC delivery by providing multi-tenant case handling and repeatable automation across multiple customer environments. This makes it suitable for MSSPs that need to standardise service processes, separate client workflows and automate common actions at scale across Fortinet and external security stacks.